IT Main Navigation

IT Home Page

Access to Systems

Acquiring Accounts

Student, faculty, staff, and non-employee account acquisition

Away from Campus

Access campus resources while away from campus

Classroom Technology

Technology for teaching and learning available in classrooms

Computer Specifications

Specifications in hardware and software necessary to connect to the VU network

Computing Facilities

24-hour clusters, the Christopher Center, computer classroom clusters

Novell Directory Services (NDS)

Access to the campus network: username and password

Personal Computer Access

Set-up for network access for all personal computers on campus

Virtual Private Network (VPN)

Wireless, public campus, off campus network access

Communication Systems

LDAP Services

Systems with synchronized login: VU e-mail, CouseVU, DataVU, Online Service Center, and more

Mailing Lists

Mail distribution lists, class mailing lists, list servs, and campus-wide distribution

Telecommunication System

Telephone and Phonemail Systems

World Wide Web Pages

Personal Web Pages, Page Manager Information, Hosting Pages

Help and Learning

Information Technology

About IT: Responsibilities, organization, usage policies, services

Learning and Documentation

Enrichment classes, conference announcements, documentation

Personal Assistance

IT Help Desk, On-line forms, Writing Center, Technology Assistants

Publications and Policies

Bits & Bytes, Guide to Resources; University Events Calendar posting

Software Information

Computer Information

Information on obtaining system and software details

Network Applications

Applications and software available via campus computers

Transitions

Departing Students

Information for students who are leaving the university

Employee Transitions

Information for employees who are joining or leaving the VU community

Incoming Students

Information for incoming students

Prospective Students

Information for prospective students

Useful Links

New Service Requests

Service requests can be made to the EIS Help Desk in several ways: in person, over the phone, via e-mail, or using the online service center. Several requests require ID verification and/or approval by authorized individuals via e-mail to it.helpdesk@valpo.edu. Requests for Novell accounts, G:\ drive access, organizational or departmental websites, majordomo list servs, and others require e-mail approval by authorized individuals within the department or by the organization's faculty advisor.

All student password reset requests require verification of picture ID at the EIS Help Desk located on the first floor of the CCLIR.

If your request concerns connectivity in your residence hall or equipment in your residence hall computer cluster, contact your residence hall Technology Assistant (TA). Use the online request on the Online Service Center so that your request reaches your TA efficiently (requires you to login with your LDAP username / password).